TrackPoint vs. Gong: The Gong Alternative

Quick answer:

• Call tools like Gong give you call data. But there’s still a coaching gap: reviewing a call takes as long as the call itself, so managers only get to a handful, and practice still happens one-on-one, which doesn’t scale.
• Data alone doesn’t make your team better. Reviewing every call and practicing the weak spots is what turns call data into faster ramp and more closed deals.
• TrackPoint joins your Zoom, Google Meet and Microsoft Teams calls, scores every one, and automatically turns the weak moments into AI roleplay practice for your reps.

Gong and TrackPoint both help sales teams get better from their calls. Gong is a revenue intelligence platform built to capture every customer conversation for large revenue orgs. TrackPoint is a Gong alternative built for sales teams of 3 to 100 reps: it records and scores every call, sends the recap, and then does the part Gong leaves to your managers, which is training the rep.

At a glance

What does Gong do well?

Gong is the undisputed leader in sales call intelligence. It records customer conversations, transcribes them and scores them, and it pulls signals like objections, competitor mentions and pricing talk across every call in a deal.

It calls itself the “#1 AI OS for Revenue Teams,” built to “capture every interaction, analyze what’s working, and automate what happens next.” For a large revenue org, that’s the job: one system that sees every conversation, every deal and the forecast built on top of them.

If you run a 500-rep revenue org and your problem is visibility across deals, Gong is built for you.

Where does Gong stop?

Gong tells you what happened on a call. Someone still has to turn that into better reps, and on most teams, that someone is a manager without the time.

The math is simple. Reviewing a call takes as long as the call itself. Take a manager with 8 reps who spends 30 minutes a week reviewing calls with each rep and 30 minutes training each one. That’s 8 hours of the manager’s week, and it still only covers one call per rep. Everything else sits in the library unwatched.

The research says the same thing. In Salesforce’s State of Sales report (December 2022), only 26% of reps said they get one-on-one coaching at least weekly. And when Gartner surveyed 501 sellers in late 2023, 77% said they struggle to complete their assigned tasks efficiently. Managers aren’t skipping coaching because they don’t care. There’s no time left for it.

Recording every call doesn’t help if nobody has time to coach what’s on them.

What is TrackPoint?

TrackPoint is an AI sales training platform that reviews every call and then trains your reps on what it finds. It records and scores calls, sends the recap, builds roleplays from what went wrong, and shows managers how every rep is doing, so the manager doesn’t have to do it all by hand.

Here’s what that looks like in a normal week. On Tuesday, a rep on your team stumbles on a pricing objection in a demo. Nobody on the team listens to that call. TrackPoint does: the notetaker records it, scores it against your sales scorecard, and emails everyone on the invite a summary and next steps. By Wednesday morning, there’s a roleplay waiting for the rep with an AI buyer who pushes back on price the same way, assigned with a passing score. The rep practices it three times before Thursday’s call. The manager sees the score go up without listening to a single minute of audio.

You can build any other training the same way. Drop in a playbook, a script or a past call, and you’ll have a scored roleplay ready to assign in under 30 minutes, start to finish. Put lessons and roleplays together into training modules for onboarding, a new product launch or a new pricing model.

How does TrackPoint compare to Gong for sales coaching?

Gong is built to review calls; TrackPoint is built to change what reps do on the next one. Here’s how that plays out in the four places it matters.

Every call reviewed, not just the ones a manager has time for. TrackPoint scores every recorded call for every rep. The rep gets the full analysis, and the manager gets a team view showing who’s improving and who’s stuck. No more picking two calls at random on a Friday afternoon.

Recaps that do the follow-up for you. After each call, everyone on the invite gets an email with the meeting summary and agreed next steps. Reps can also copy a call’s notes, scores and transcript straight into ChatGPT or Claude to draft a follow-up in seconds.

Practice built from your real calls. This is the biggest difference. In Gong, a weak moment on a call becomes a comment for a manager to follow up on. In TrackPoint, it becomes a roleplay. The AI buyer raises the same objection your rep fumbled, and the rep keeps going until they clear the bar.

Practice before the next meeting, too. Every upcoming meeting on the rep’s calendar gets a Practice button. One click builds a roleplay for that specific meeting, researched from the prospect’s company, so a rep can rehearse Thursday’s discovery call on Wednesday night.

TrackPoint’s AI practice buyers also very realistic. With Semantic Reasoning, details like a budget ceiling or a competitor they’re talking to stay hidden until the rep asks the right question, the way a real buyer behaves. Want to test it? Ask the practice buyer about budget before you’ve earned it, and see what comes back in a free roleplay.

Don’t buy another dashboard if nobody on your team has time to read the one you already have.

What does Gong cost, and is it worth it for a small sales team?

Gong doesn’t publish its prices. Its pricing page says “Licenses are priced per user,” plus “a platform fee based on the number of users supported.” Vendr, a software buying marketplace, reports a median Gong contract of about $55,359 a year across 1,145 purchases, with seats from $1,200 to $2,400 a year.

For a large revenue org that uses forecasting, deal intelligence and call recording together, that price can make sense. For a 20-rep team whose real problem is that reps aren’t getting coached, it’s a lot to pay for call data your managers won’t have time to act on.

TrackPoint’s pricing is on our pricing page, and you can try a roleplay before you ever talk to us. Call recording, scoring, recaps and practice come in one platform, so you’re not paying for one tool to find the problems and a second one to fix them.

Pay for the tool that makes reps better, not the one that only tells you they need to be.

Can TrackPoint replace Gong?

For most sales teams of 3 to 100 reps, yes. If you mainly use Gong to record calls, score them and coach reps, TrackPoint does all of that, and adds the training Gong leaves to your managers.

Switching is quick. Connect your Google or Outlook calendar, and the notetaker joins your next external meeting. Upload a few past recordings if you want to see how TrackPoint scores calls you already know. There’s no long setup project, and your first roleplay can be built and assigned the same day.

Expect the first attempts to sting. In our platform data, reps often score under 40% on a first attempt at a roleplay and pass 80% after a few focused sessions. That’s an observed pattern across our users, not a controlled study, but it’s a good preview of what your team will feel.

If your leadership team runs the forecast out of Gong and depends on its deal intelligence, keep Gong for that. Revenue forecasting isn’t what TrackPoint is built for.

Which should you pick?

Pick based on what’s actually broken. If you need visibility into deals and the forecast across a large revenue org, Gong is the stronger fit. If your reps need to get better on calls and your managers don’t have time to coach them, TrackPoint is.

Pick Gong if…

• You run a large revenue org and need forecasting and deal intelligence across hundreds of reps.
• You have a team of managers or enablement people whose job includes reviewing calls by hand.
• You want one enterprise system of record for every customer conversation.

Pick TrackPoint if…

• You lead a sales team of 3 to 100 reps and want every call reviewed, not just a few.
• You want weak moments on real calls to turn into practice automatically.
• You want onboarding, product launches and new messaging run as training modules with a passing score.
• You want call review and training in one tool, at a price that makes sense for your team.

Frequently asked questions

What is the best Gong alternative for small sales teams?

TrackPoint is the best Gong alternative for sales teams of 3 to 100 reps that want calls reviewed and reps trained in the same platform. It records and scores every call on Zoom, Google Meet and Microsoft Teams, emails recaps, and turns weak moments into AI roleplays. For a side-by-side of seven options, see our guide to the best Gong alternatives for small sales teams.

How much does Gong cost?

Gong doesn’t publish pricing. It charges per user plus a platform fee, and Vendr reports a median contract of about $55,359 a year, with seats from $1,200 to $2,400 a year. TrackPoint’s pricing is on our pricing page.

Is there a cheaper alternative to Gong?

Yes. TrackPoint records and scores every call and trains reps on what it finds, and its pricing is on our pricing page instead of behind a sales call. AI notetakers like Fathom and Fireflies cost less still, but they summarize calls rather than coach reps. Our Gong alternatives guide compares prices.

Does Gong have a free trial or a minimum number of seats?

Gong doesn’t offer a self-serve free trial, according to Vendr; trials are set up through Gong’s sales team and typically run 14 to 30 days. Vendr also lists a typical minimum of 10 to 15 seats. With TrackPoint, you can try a roleplay free with no account and no sales call.

Is Gong worth it for a small sales team?

It depends on what you need. Gong is worth it when you’ll use forecasting, deal intelligence and call recording across a big team. If your main goal is getting reps better on calls, a platform that reviews every call and trains reps on what it finds, like TrackPoint, usually fits a small team better.

How do you coach sales reps without listening to every call?

Let software listen for you. Score every call automatically against your sales scorecard, use the team view to spot the patterns (like five reps losing deals at the pricing question), then have reps practice that moment in an AI roleplay until they pass. You only need to listen to the few calls the scores flag. That’s the loop TrackPoint runs for you.

Does Gong have AI roleplay?

Yes. Gong launched AI Trainer, part of Gong Enable, on February 25, 2026, and added Dry Run in June 2026 so reps can rehearse from a calendar invite. Check whether it’s included in your Gong license.

What’s the difference between Gong and TrackPoint?

Gong is a revenue intelligence platform that records and analyzes calls and deals. TrackPoint is an AI sales training platform that records and scores calls, then trains reps on what it finds, with AI roleplays, training modules and passing scores. Gong tells you what happened; TrackPoint helps your reps do better on the next call.

Can TrackPoint record Zoom, Google Meet and Microsoft Teams calls?

Yes. Connect your Google or Outlook calendar, and TrackPoint’s notetaker joins your external meetings on Zoom, Google Meet and Microsoft Teams. You can switch it off for any meeting, and you can upload recordings too.

Does TrackPoint use our calls to train AI models?

No. TrackPoint never uses customer data, including recordings and transcripts, to train its own or anyone else’s AI models, and you choose whether your data lives in the United States, Canada or Europe. See our security page.

So, Gong or TrackPoint?

Start with the problem you’re actually trying to fix. If it’s forecast visibility across a huge revenue org, that’s Gong. If it’s reps who need more coaching than your managers have time to give, that’s what we built TrackPoint for.

Talk to our team to see one of your own sales calls scored and turned into a roleplay, or try a free roleplay and find out what the buyer won’t tell you until you ask.