TrackPoint Acceptable Use Policy
Last Updated: October 20, 2025
This Acceptable Use Policy ("AUP") governs your use of the TrackPoint website, platform, and services ("Services"). By using our Services, you agree to this AUP and our Terms and Conditions. This policy is designed to protect our Services, our users, and the community from prohibited activities. Violations may result in the suspension or termination of your account at our sole discretion.
Prohibited Activities
You agree not to use, or encourage or facilitate others to use, the Services for any of the following activities:
Illegal and Harmful Activities
Engaging in, promoting, or facilitating any illegal activity or violating any applicable local, provincial, national, or international law or regulation.
Harmful and Abusive Content
Uploading, sharing, or transmitting any content that is unlawful, defamatory, obscene, abusive, harassing, threatening, or otherwise objectionable.
Intellectual Property Infringement
Violating the intellectual property rights of others. This includes uploading, sharing, or transmitting any content that infringes on copyrights, trademarks, patents, or trade secrets. You must have the rights to any materials you use within the platform.
Misrepresentation and Impersonation
Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person or entity. This includes providing false or misleading information to the AI.
Security Violations
Attempting to compromise the security or integrity of our Services, systems, or networks. This includes probing, scanning, or testing vulnerabilities, or attempting to gain unauthorized access to user accounts or data.
Service Disruption
Interfering with or disrupting the normal operation of the Services. This includes launching denial-of-service attacks, distributing malware, or engaging in any activity that places an unreasonable load on our infrastructure.
Unauthorized Automated Use
Using any automated scripts, bots, spiders, or other data gathering methods to access or use the Services without our express written permission.
Reverse Engineering
Reverse engineering, decompiling, disassembling, or otherwise attempting to discover the source code or underlying AI models of the TrackPoint platform.
Unauthorized Commercial Use
Using the Services for commercial purposes, including reselling or embedding the Services in a competing product, without our express written consent.
Account Sharing and Content Restrictions
Sharing your account credentials or allowing any other person to use your individual account. Subscriptions are for a single, named user. Additionally, you may only upload content that features yourself. Uploading content that includes other individuals without their explicit consent is prohibited.
Ethical AI Use
You must use the AI features of the platform ethically and responsibly. You agree not to intentionally manipulate the AI to generate inappropriate, biased, or harmful feedback.
Export Control and Sanctions Compliance
You agree to comply with all applicable export control laws and economic sanctions. You may not use the Services if you are located in, or a resident of, any jurisdiction where such use would be prohibited by law or regulation. You may not use the Services to export or re-export any data or content in violation of applicable laws.
Monitoring and Enforcement
While we do not actively monitor all user content and activity, we reserve the right to investigate suspected violations of this AUP. If we become aware of a violation, we may take any action we deem appropriate, including:
- Issuing a formal warning.
- Suspending or terminating your access to the Services.
- Removing any prohibited content.
- Reporting the activity to law enforcement officials or other appropriate third parties.
Reporting Violations
If you become aware of any violation of this AUP, please contact us immediately through the contact form on our website.
Changes to this AUP
We reserve the right to modify this AUP at any time. Any changes will be effective immediately upon posting the updated AUP on our website. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.
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