You'll need a microphone. The conversation is live voice, capped at 5 minutes.
with Zoe
Practice holding your ground, handling pressure tactics, and getting a deal across the finish line without giving away more than you need to.
with Leo
Practice earning the first thirty seconds, giving a clear reason for calling, handling the brush-off, and closing on a small next step.
with Vector
Practice staying calm under pressure, de-escalating frustration, and saving a customer relationship before it breaks down completely.
with Leo
Practice naming a performance problem clearly, staying calm when it lands badly, and building a plan the other person actually agrees to.
