The best coaching firms are picky about their tools. So when LeadUp Coaching & Consulting decided to add AI practice to their programs, it said something about where people development is heading.
LeadUp is an executive coaching firm that organizations bring in for the human side of growth: leadership development, team effectiveness, career management, culture and engagement, and performance systems. Their coaches are credentialed and experienced, the kind of people companies trust with their most important conversations. They chose TrackPoint to give their clients a way to practice those conversations between sessions.
The short version
- LeadUp Coaching & Consulting, a respected leadership and performance development firm, chose TrackPoint to add AI practice to their coaching.
- The idea is simple: coaching points people in the right direction, and TrackPoint lets them rehearse on their own time, before the real thing.
- The thesis behind it all: coaching sets the direction, practice builds the muscle.
Who LeadUp Is
LeadUp works across leadership development, team effectiveness, career management, culture, and performance systems. Josie Kornelson, their Performance Systems Consultant and Career Coach, is a Gallup-Certified Strengths Coach and certified Career Navigator who facilitates tools like CliftonStrengths and Working Genius, with more than a decade of experience behind it.
That matters here. LeadUp is not a firm that adopts technology for the sake of it. When they bring in a new tool, it is because it makes their people-first work better.
Why a Coaching Firm Adds AI Practice
A coaching session is a high point. Someone leaves with a plan, a little clarity, and every intention of doing things differently. Then real life resumes. The tough conversation with a direct report is on Thursday, the coach is not in the room, and the plan from two weeks ago has gone a little fuzzy.
That gap between insight and action is where most development quietly stalls. LeadUp wanted a way for clients to keep working on the skill between sessions, without a coach needing to be on call for every rehearsal.
How TrackPoint Fits In
TrackPoint sits alongside LeadUp’s coaching as a practice layer. A client can step into a realistic conversation with an AI and get specific feedback on what to try next, and run it again. The scenarios are meant to reinforce the coaching, not compete with it.
We wanted to approach this as adding something new to what great coaching already does.
– Josie Kornelson, Performance Systems Consultant & Career Coach, LeadUp
Why This Matters for Coaching and L&D Teams
The lesson travels well beyond one firm. Advice alone rarely changes behavior. People change how they show up by practicing the new behavior enough times that it starts to feel normal. Any team that coaches, trains, or develops people is really in the business of turning insight into reps. Pairing expert human coaching with deliberate, private practice is how that insight finally sticks.
The Bottom Line
LeadUp kept everything that makes their coaching valuable and added a way for clients to practice it. That is the combination we believe in: expert humans setting the direction, and deliberate practice making it stick. We are glad to have thoughtful firms like LeadUp building on TrackPoint.
Want to add AI practice to your coaching or training programs? Talk to our team to see how it works, or start free and build your first scenario.
